Dictionary

This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.

Seniors

Travelers over a certain age, usually 55, who receive certain benefits not afforded to the general public, such as discounts, early entry or other priviledges.
Origin: Vacation Rental Association

Service Order

When guests or owners request maintenance, additional housekeeping or other services from managers or other vendors. Owners may choose to purchase services using this system. If for essential services there is usually no charge to guests. But charges apply to non-essential services
Origin: Vacation Rental Association

Short-Term Rental

Synonymous with Vacation Rental, Holiday Let, Holiday Home. A cabin, condo, apartment, house or villa available for rent on a nightly, weekly or occasionally longer basis. Usually fully furnished.
See also: Vacation Rental, Holiday Let, Holiday Home Origin: Istay

Shoulder Season

The period between peak and low periods when business is stronger, but has room from growth.
See also: Travel Seasons, Peak Season, Low Season Origin: Vacation Rental Association

Site Inspection

An assessment tour of a destination of facility by a meeting planner, convention or trade show manager, site selection committee, tour operator, wholesaler or incentive travel manager to see if it meets their needs and requirements prior to selecting a specific site for an event. After site selection, a site inspection may be utilized to make arrangements.
Origin: Vacation Rental Association

Smoking Penalty

The fee charged to guests for smoking in a No Smoking lodging facility. Usually the fee is significant due to the costs associated with cleaning facilities sufficiently to return them to a no smoking condition; and to deter unauthorized smoking.
See also: No Smoking Origin: Vacation Rental Association

Sold Out

When a destination, location or unit has no available dates left for sale, it is tempting to refer to those as Sold Out.
See also: See Noso Origin: Istay

Spa

(1) A small pool usually indoors and accommodating 2 to 12 people who can sit in and enjoy the hot water usually 100 to 104 degrees fahrenheit. Usually self contained including pumps, air jets, covered when not in use and treated with chlorine or similar chemical to keep the water sanitary. Also called a hot tub. (2) A business which offers health and therapeutic treatments such as massage, facials and exercise.
See also: Hot Tub Origin: Vacation Rental Association

Spa Hot Tub Cleaning Fee

A certain amount above and beyond the rental rate charged to renters wishing to use a hot tub.
Origin: Vacation Rental Association

Spa Hot Tub Cleaning Fee

A certain amount above and beyond the rental rate charged to renters wishing to use a hot tub.
Origin: Vacation Rental Association

Spouse Program

Special activities planned for those who accompany an attendee to a convention, trade show or meeting. Note that programs today are not simply for women, but rather for men and women, spouses and friends. Programs must be creatively designed to interest intelligent and curious sudiences.
Origin: Vacation Rental Association

State or Province

A State or Province is a sub-area of a Country. For our purposes Countries hold States. States hold destinations, Destinations hold Locations and Locations hold Properties, Resorts or Venues.
See also: Province, Country, Destination, Location Origin: Redstone Systems

Stay Over

See Hold Over.
Origin: Vacation Rental Association

Sundries

Incidental supplies provided along with rent of a lodging property such as paper goods, soaps, salt/pepper and other kitchen basics. Many managers provide a started supply of such things. Most do not provide an unlimited stash.
Origin: Vacation Rental Association

SunPartners

A company which owns and offers vacation rental home ownership on a fractional basis. Segments of homes, usually 2 months in length are sold to owners who share ownership in one of several legal arrangements.
See also: Fractionals Origin: Istay

Sunspots Network

A group of independent real estate agents and lodging managers who utilize the Sunspots central office for a variety of services that support the offering and delivery of quality vacation rentals. Members subscribe to the best practices of the lodging industry and are contractually obligated to provide a consistent quality guest and owner experience.
Origin: Vortex

Sunspots Vacation Rentals Network

Network of Vacation Rental Management Companies, each independtly owned and operated operated by trained and certified managers in various geographic areas.
See also: Sunspots Network Origin: Vortex

Sunspotters

A program where guests who frequently rent from membes of the Sunspot Vacation Rentals Network and are given special priviledges for their loyalty. Also referred to as a "Frequent Stayer" club. There is no charge for joining Sunspotters
Origin: Sunspot Vacation Rentals

Tariff

Rate of fare quoted and published by a travel industry supplier (i.e. hotels, tour operators, etc.) Usually an annual tariff is produced in a booklet form for use in sales calls at trade shows.
Origin: Vacation Rental Association

Tenant

A person or persons who rents a real estate property for an extended stay. As opposed to a "Guest" who rents a property for a short stay. The difference between a Guest and a Tenant is usually determined by local governing bodies such as states, counties, cities or home owner associations. Many jurisdictions consider tenants to be those who stay for more than 30 days.Tenants and Guests have different rights of use for the property.
See also: Guest Origin: Vacation Rental Association

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